Omega Center Frequently Asked Questions

Residential Services FAQs >

1. What is the ACC Omega Center?
The Omega Center provides an alternative 90-day minimum treatment program for male offenders who commit technical parole violations, decreasing the number of parolees who are sent to ADC and held in county jails for technical violations.

2. How is that different from prison or a jail?
Omega Residents are held only for 90-120 days as a sanction for violating parole – not as a sentence from a criminal court.

The resident is assigned a counselor who works with him to identify his particular problems that hinder him from successfully completing parole.  Residents attend classes on various programs such as Anger Management, Relationships, Substance Abuse, Relapse Prevention, Job Readiness, and a Re-Entry to name a few.

3. What happens to someone sent to a Center?
Residents are admitted through an intake process.  Residents then go through orientation and are assigned a counselor.  Residents begin attending classes and working on ways to improve their identified barriers to successfully completing parole.  A Resident without a GED will attend GED classes as well as their treatment curriculum classes.  Most all Residents attend class half a day, and work half a day.

4. Can I visit someone in a ACC Center? 
Residents are permitted visitors the last 2 weekends of their stay. 

5. What are the rules on visitation?
Each resident is responsible for sending visitation applications to each person he wishes to visit.  The completed applications are sent back to Omega for approval.  No outside food, alcohol, firearms, narcotics or materials of any kind that may compromise safety/security of center are allowed on the property. Persons under 18 must have permission of parent/legal guardian to visit.  Children 6 and under must have parent/guardian with them. Visitors must produce a driver’s license and/or birth certificate upon arrival.  No more than 5 visitors are allowed in the visitation room and that includes minor children. Visitors are allowed to briefly embrace the resident upon arrival and again at the conclusion of the visit. Visitors may bring no more than $10 for the vending machine.   No provocative clothing is allowed and shoulders must be covered at all times. 

6. Can I take a Resident food?

7. What about money? 
We will accept Postal Money Orders and online Resident Deposits via ACC website.  Once received, that amount is credited to the resident’s account for him to spend in commissary.

8. How much can I add each week to a Resident’s commissary account?
Resident’s are limited to spending $65 a week on commissary, but you can send as much or as little as you like.

9. Can we touch during visitation? 
You can share a brief embrace upon arrival, and again at the conclusion of the visit.

10. How long do I get to visit?
Visitation is held on Saturday and Sunday only from 12:00PM to 4:00PM.

11. Can I send a Resident mail? 
Yes.  However the following items are prohibited:  magazines, drawing tablets, envelopes, writing pads, newspapers, stickers, metal in cards, cards larger than 5’x7, phone cards, internet/email printout, lottery or Powerball tickets to name a few.  You may send appropriate photos but residents may only have 5 at one time.  Books must come directly from the publisher.

12. Can I send a Resident clothing?
No, all necessary clothing is supplied for resident.

13. What about personal care items such as soap or shampoo?   
No.  Residents may purchase personal hygiene items on commissary or they can be classified as indigent if they meet the policy requirements.  Regardless of the situation, everyone is provided hygiene items.

14. My grandparents/uncle/aunt/cousin is coming in from another state and they aren’t on the approved visitation list – can they visit?
No, all visitors must have prior approval for visitation.

15. Can I call a Resident?  
No.  Residents cannot receive phone calls except from an attorney or authorized by the Center Supervisor. 

16. I don’t have a landline – only a cell phone.  Can I still receive calls from a Resident?
On July 14, 2015, ACC  changed the inmate telephone system providers from Global Tel Link (GTL) to Securus Technologies.  For information about Securus Technologies inmate telephone system, please access the link below: .