Arkansas Community Correction

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ARKANSAS VINE SYSTEM

Victim Information and Notification

1-800-510-0415


General Information

VINE is a free and anonymous telephone service that provides victims of crime two important features: information and notification. The VINE service is provided by the Arkansas Crime Information Center.

VINE will monitor the custody status of offenders in county jails, the Department of Correction and
Probationers/Parolees as well as court information from the Prosecuting Attorney’s Offices. Information is available to callers 24 hours a day, 365 days a year.

The Arkansas VINE service is available in English and Spanish. A Live Operator is available to anyone calling the toll-free number for any reason.

Data Transfer Schedule

County Jail: Every 15 minutes, 24 hours a day, 7 days a week.
DOC: Every hour, 24 hours a day, 7 days a week
Court information: Once per day
Probation/Parole Information: Once per day

Information
To search for information, callers will need to provide one or more of the following items:

Information provided when calling the VINE service:

Probation/Parole Information:

Registration
Crime victims and concerned citizens may register for notification by calling the VINE toll-free number. Callers will need to provide VINE with the following information:

Notification Calls
Notification calls to registered persons will be made when one or more of the following occur:

Notification Event Calling Pattern
General Release Normal
Release on Bond Normal
Release on Court Order Normal
Paroled Normal
Pardoned Normal
Escape Normal
Death Non-Emergency
Transfer Non-Emergency
Emergency Furlough Non-Emergency
Meritorious Furlough Non-Emergency
Work Release Non-Emergency
Parole Hearing Advanced
 Upcoming Court Hearings Non-Emergency
Case Dispositio Non-Emergency

 

Calling Patterns

Normal:
Calls will be made every 30 minutes for 24 hours or until the call is confirmed. Calls are confirmed
and stopped by entering your PIN. Notification messages will be left on an answering machine, but calls will continue every 2 hours for 24 hours.

Non-Emergency:
Calls will be made every 30 minutes between 7:00 am – 10:00 pm until the call is confirmed. Calls are confirmed and stopped by entering your PIN. Notification messages will be left on an answering machine, but calls will continue
every 2 hours between 7:00 am – 10:00 pm.

Non-Emergency Delay Transfer:
Calls will be made every 30 minutes between 7:00 am – 10:00 pm for 48 hours or until the call is confirmed. Calls are confirmed and stopped by entering your PIN. Notification messages will be left on an answering machine, but calls will continue every 2 hours for 48 hours between 7:00 am – 10:00 pm. Notification calls are delayed for 2 hours after the transfer record is received by VINE.

Advanced:
Calls will start 30 days prior to the expected date of event. Calls will be made every 30 minutes between 7:00 am – 10:00 pm until the call is confirmed. Calls are confirmed and stopped by entering your PIN. Notification messages will be left on an answering machine, but calls will continue every 2 hours between 7:00 am – 10:00 pm.

Probation/Parole Notifications

You can also access county jail and Department of Correction offenders on the Internet at
www.vinelink.com

Additional Assistance
For customer service, technical assistance or to report a possible problem, call the VINE Network Operation Center at 1-800-865-4314.

Quick Links

Online Services

Social Media

Contact Information

Arkansas Community Correction
Two Union National Plaza
105 W. Capitol Avenue
Little Rock, AR 72201

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